Monterey Self Storage
📍 Lubbock, Texas · Maps →
Contact Information
- 📍 5201 Indiana Ave Bldg B, Lubbock, TX 79413, United States
- 📞 (806) 792-5809
- 🌐 montereyselfstorage.com
Our Verdict: Likely Worth It
Based on 123 Google reviews · 4.4 star average · Lubbock, Texas
Monterey Self Storage — Overview
Monterey Self Storage has 123 customer reviews on Google, with an average rating of 4.4 stars. Located in Lubbock, this self storage has generally favorable reviews overall. Scroll down to see what customers most commonly praise, what they complain about, and whether it's the right fit for your needs.
Rating Distribution
Common Complaints & Customer Feedback
Customer reviews for Monterey Self Storage in Lubbock are largely positive, though some complaints do appear in the public record. The most frequently mentioned concerns include occasional billing discrepancies, limited customer service availability during peak hours, and inconsistencies in service delivery. However, most customers report a satisfactory experience overall, and management appears responsive to feedback.
What Customers Are Saying
Sentiment indicators are estimated based on overall rating. Individual experiences may vary.
Monterey Self Storage — Pricing & Fees
Pricing information for Monterey Self Storage is best obtained by contacting the business directly. In the self storage industry, costs vary widely depending on your specific situation and local market rates. We recommend comparing multiple providers in Lubbock and requesting itemized quotes so you can make an informed comparison before deciding.
🛡️ Know Your Consumer Rights
If you have a complaint about Monterey Self Storage that isn't being resolved, you have options:
- File a complaint with the Better Business Bureau (BBB)
- Report to your State Attorney General
- Submit a complaint to the FTC Consumer Information
- Leave a detailed Google review to warn other consumers
Self Storage in Lubbock, Texas — Local Insights
If you're researching self storage options in Lubbock, Texas, Monterey Self Storage is one of the area's documented businesses with 123 public reviews and a 4.4-star aggregate rating on Google. Our analysis of publicly available feedback surfaces the most common themes — both praise and complaints — so you can make a more informed decision without reading every individual review. Use this page alongside direct research (visiting the location, calling ahead, requesting a written quote) before renting or signing any rental agreement.
Monterey Self Storage — Location
📍 5201 Indiana Ave Bldg B, Lubbock, TX 79413, United States
Other Self Storage in Lubbock
Compare ratings and reviews before making a decision.
| Business | Rating | Reviews | |
|---|---|---|---|
| Monterey Self Storage This page | 4.4 ★ | 123 | |
| Discount Storage: 96th & University | 4.8 ★ | 864 | View → |
| Affordable Storage - 50th & Ave. Q | 4.9 ★ | 618 | View → |
| Storage Rentals of America | 4.9 ★ | 490 | View → |
| Kodiak Self Storage - Lubbock | 4.9 ★ | 420 | View → |
| Affordable Storage - 32nd & Frankford | 4.9 ★ | 383 | View → |
| Affordable Storage Loop 289 & Utica | 5.0 ★ | 336 | View → |
Community Reviews for Monterey Self Storage
📝 Google Reviews
This business has 123 customer reviews on Google with an average of 4.4 out of 5 stars.
Read All Reviews on Google →Write a Review for Monterey Self Storage
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FAQ: Monterey Self Storage Reviews
That depends on your specific needs and situation. We recommend reading recent Google reviews, checking for complaints about billing or customer service, and comparing at least 2-3 options before deciding. The ratings and review counts on this page are a good starting point.
The most frequently reported complaints for self storage facilities in Lubbock vary by business, but common themes include unexpected pricing increases, difficulty reaching customer service, quality concerns, and issues with policies or terms. Always read recent reviews before making a decision.
Check for a physical address, a working phone number, and a track record of Google reviews. Legitimate businesses have a consistent review history and respond to customer complaints publicly. Avoid any that have no reviews or a high volume of recent 1-star complaints with similar issues.
Yes. All ratings and review counts are sourced directly from Google's public data. They reflect real customer experiences. We do not modify, filter, or fabricate any ratings. For the most current figures, we recommend also checking Google Maps directly.
If you have a complaint, start by contacting the business directly. If that doesn't resolve the issue, you can file a complaint with the Better Business Bureau (bbb.org), your state's Attorney General office, or leave a detailed public review on Google to inform other consumers.
Ask about all fees upfront, confirm the terms of your rental agreement, check cancellation or termination policies, and request everything in writing. Comparing at least two or three providers in Lubbock before committing is always a smart move.
Compare Similar Self Storage in Lubbock
Other highly-rated businesses in your area. Read reviews before you decide.
Discount Storage: 96th & University
📍 Lubbock, TX
Affordable Storage - 50th & Ave. Q
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Storage Rentals of America
📍 Lubbock, TX
Kodiak Self Storage - Lubbock
📍 Lubbock, TX
Affordable Storage - 32nd & Frankford
📍 Lubbock, TX
Affordable Storage Loop 289 & Utica
📍 Lubbock, TX