U-Haul Moving & Storage at I-20 & 360
📍 Grand Prairie, Texas · Maps →
Contact Information
- 📍 3020 W Interstate 20, Grand Prairie, TX 75052, United States
- 📞 (972) 623-3575
- 🌐 uhaul.com
Our Verdict: Below Average — Compare Alternatives
Based on 141 Google reviews · 3.3 star average · Grand Prairie, Texas
U-Haul Moving & Storage at I-20 & 360 — Overview
U-Haul Moving & Storage at I-20 & 360 is a self storage located in Grand Prairie. Based on 141 customer reviews, it holds a 3.3-star rating on Google — reflecting below average customer sentiment. Read on for a detailed breakdown of what customers are saying, common complaints, and whether this business is worth your consideration.
Rating Distribution
Common Complaints & Customer Feedback
Customer feedback for U-Haul Moving & Storage at I-20 & 360 in Grand Prairie reflects significant concerns that potential customers should be aware of. Recurring complaints in public reviews include poor customer service responsiveness, billing issues and unexpected fees, service quality problems, and unresolved disputes. We strongly recommend reading multiple recent reviews, comparing alternatives in the area, and asking detailed questions before signing any rental agreement.
What Customers Are Saying
Sentiment indicators are estimated based on overall rating. Individual experiences may vary.
U-Haul Moving & Storage at I-20 & 360 — Pricing & Fees
U-Haul Moving & Storage at I-20 & 360 does not publish standardized pricing on public platforms, which is common in the self storage industry. Costs will vary based on your specific needs, service level, and other factors. Customers have noted in reviews that prices can differ from initial quotes, so it's advisable to request a written estimate and confirm all fees upfront before renting.
🛡️ Know Your Consumer Rights
If you have a complaint about U-Haul Moving & Storage at I-20 & 360 that isn't being resolved, you have options:
- File a complaint with the Better Business Bureau (BBB)
- Report to your State Attorney General
- Submit a complaint to the FTC Consumer Information
- Leave a detailed Google review to warn other consumers
Self Storage in Grand Prairie, Texas — Local Insights
If you're researching self storage options in Grand Prairie, Texas, U-Haul Moving & Storage at I-20 & 360 is one of the area's documented businesses with 141 public reviews and a 3.3-star aggregate rating on Google. Our analysis of publicly available feedback surfaces the most common themes — both praise and complaints — so you can make a more informed decision without reading every individual review. Use this page alongside direct research (visiting the location, calling ahead, requesting a written quote) before renting or signing any rental agreement.
U-Haul Moving & Storage at I-20 & 360 — Location
📍 3020 W Interstate 20, Grand Prairie, TX 75052, United States
Other Self Storage in Grand Prairie
Compare ratings and reviews before making a decision.
| Business | Rating | Reviews | |
|---|---|---|---|
| U-Haul Moving & Storage at I-20 & 360 This page | 3.3 ★ | 141 | |
| Extra Space Storage | 4.9 ★ | 838 | View → |
| Extra Space Storage | 4.9 ★ | 787 | View → |
| Public Storage | 4.8 ★ | 632 | View → |
| Compass Self Storage | 4.8 ★ | 543 | View → |
| Extra Space Storage | 4.9 ★ | 506 | View → |
| Self-Storage at U-Haul | 5.0 ★ | 43 | View → |
Community Reviews for U-Haul Moving & Storage at I-20 & 360
📝 Google Reviews
This business has 141 customer reviews on Google with an average of 3.3 out of 5 stars.
Read All Reviews on Google →Write a Review for U-Haul Moving & Storage at I-20 & 360
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FAQ: U-Haul Moving & Storage at I-20 & 360 Reviews
That depends on your specific needs and situation. We recommend reading recent Google reviews, checking for complaints about billing or customer service, and comparing at least 2-3 options before deciding. The ratings and review counts on this page are a good starting point.
The most frequently reported complaints for self storage facilities in Grand Prairie vary by business, but common themes include unexpected pricing increases, difficulty reaching customer service, quality concerns, and issues with policies or terms. Always read recent reviews before making a decision.
Check for a physical address, a working phone number, and a track record of Google reviews. Legitimate businesses have a consistent review history and respond to customer complaints publicly. Avoid any that have no reviews or a high volume of recent 1-star complaints with similar issues.
Yes. All ratings and review counts are sourced directly from Google's public data. They reflect real customer experiences. We do not modify, filter, or fabricate any ratings. For the most current figures, we recommend also checking Google Maps directly.
If you have a complaint, start by contacting the business directly. If that doesn't resolve the issue, you can file a complaint with the Better Business Bureau (bbb.org), your state's Attorney General office, or leave a detailed public review on Google to inform other consumers.
Ask about all fees upfront, confirm the terms of your rental agreement, check cancellation or termination policies, and request everything in writing. Comparing at least two or three providers in Grand Prairie before committing is always a smart move.
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