U-Haul Moving & Storage of Double Diamond
📍 Reno, Nevada · Maps →
Contact Information
- 📍 10400 S Virginia St, Reno, NV 89521, United States
- 📞 (775) 851-4030
- 🌐 uhaul.com
Our Verdict: Likely Worth It
Based on 179 Google reviews · 4.1 star average · Reno, Nevada
U-Haul Moving & Storage of Double Diamond — Overview
Before you commit to U-Haul Moving & Storage of Double Diamond in Reno, here's what other customers are saying: 179 reviews, a 4.1-star average, and generally favorable overall feedback. We surface the positives and the complaints so you can make a smarter, more informed choice.
Rating Distribution
Common Complaints & Customer Feedback
Reviews for U-Haul Moving & Storage of Double Diamond in Reno are mixed, with both positive and negative feedback appearing frequently. Common complaints in publicly available reviews include unexpected price increases, difficulty reaching management in a timely manner, and concerns about service quality or follow-through. Positive reviews tend to highlight convenience and competitive initial pricing. We recommend reading recent reviews carefully before renting.
What Customers Are Saying
Sentiment indicators are estimated based on overall rating. Individual experiences may vary.
U-Haul Moving & Storage of Double Diamond — Pricing & Fees
Pricing at U-Haul Moving & Storage of Double Diamond depends on the specific service, scope of work, and any current promotional offers. self storage rates in Reno can vary significantly based on demand and market conditions. We recommend contacting U-Haul Moving & Storage of Double Diamond directly or checking their website for current pricing — rates are subject to change and are not always posted publicly. Always ask about potential price changes before signing any rental agreement.
🛡️ Know Your Consumer Rights
If you have a complaint about U-Haul Moving & Storage of Double Diamond that isn't being resolved, you have options:
- File a complaint with the Better Business Bureau (BBB)
- Report to your State Attorney General
- Submit a complaint to the FTC Consumer Information
- Leave a detailed Google review to warn other consumers
Self Storage in Reno, Nevada — Local Insights
If you're researching self storage options in Reno, Nevada, U-Haul Moving & Storage of Double Diamond is one of the area's documented businesses with 179 public reviews and a 4.1-star aggregate rating on Google. Our analysis of publicly available feedback surfaces the most common themes — both praise and complaints — so you can make a more informed decision without reading every individual review. Use this page alongside direct research (visiting the location, calling ahead, requesting a written quote) before renting or signing any rental agreement.
U-Haul Moving & Storage of Double Diamond — Location
📍 10400 S Virginia St, Reno, NV 89521, United States
Other Self Storage in Reno
Compare ratings and reviews before making a decision.
| Business | Rating | Reviews | |
|---|---|---|---|
| U-Haul Moving & Storage of Double Diamond This page | 4.1 ★ | 179 | |
| StorQuest Self Storage | 4.9 ★ | 1.9k | View → |
| StorQuest Self Storage | 4.9 ★ | 888 | View → |
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| Public Storage | 4.6 ★ | 459 | View → |
| Silver Lake Boat, Car & RV Storage | 5.0 ★ | 37 | View → |
Community Reviews for U-Haul Moving & Storage of Double Diamond
📝 Google Reviews
This business has 179 customer reviews on Google with an average of 4.1 out of 5 stars.
Read All Reviews on Google →Write a Review for U-Haul Moving & Storage of Double Diamond
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FAQ: U-Haul Moving & Storage of Double Diamond Reviews
That depends on your specific needs and situation. We recommend reading recent Google reviews, checking for complaints about billing or customer service, and comparing at least 2-3 options before deciding. The ratings and review counts on this page are a good starting point.
The most frequently reported complaints for self storage facilities in Reno vary by business, but common themes include unexpected pricing increases, difficulty reaching customer service, quality concerns, and issues with policies or terms. Always read recent reviews before making a decision.
Check for a physical address, a working phone number, and a track record of Google reviews. Legitimate businesses have a consistent review history and respond to customer complaints publicly. Avoid any that have no reviews or a high volume of recent 1-star complaints with similar issues.
Yes. All ratings and review counts are sourced directly from Google's public data. They reflect real customer experiences. We do not modify, filter, or fabricate any ratings. For the most current figures, we recommend also checking Google Maps directly.
If you have a complaint, start by contacting the business directly. If that doesn't resolve the issue, you can file a complaint with the Better Business Bureau (bbb.org), your state's Attorney General office, or leave a detailed public review on Google to inform other consumers.
Ask about all fees upfront, confirm the terms of your rental agreement, check cancellation or termination policies, and request everything in writing. Comparing at least two or three providers in Reno before committing is always a smart move.
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