U-Haul Moving & Storage at Virginia St
📍 Reno, Nevada · Maps →
Contact Information
- 📍 3411 S Virginia St, Reno, NV 89502, United States
- 📞 (775) 825-4445
- 🌐 uhaul.com
Our Verdict: Below Average — Compare Alternatives
Based on 283 Google reviews · 3.0 star average · Reno, Nevada
U-Haul Moving & Storage at Virginia St — Overview
U-Haul Moving & Storage at Virginia St has 283 customer reviews on Google, with an average rating of 3.0 stars. Located in Reno, this self storage has below average reviews overall. Scroll down to see what customers most commonly praise, what they complain about, and whether it's the right fit for your needs.
Rating Distribution
Common Complaints & Customer Feedback
Customer feedback for U-Haul Moving & Storage at Virginia St in Reno reflects significant concerns that potential customers should be aware of. Recurring complaints in public reviews include poor customer service responsiveness, billing issues and unexpected fees, service quality problems, and unresolved disputes. We strongly recommend reading multiple recent reviews, comparing alternatives in the area, and asking detailed questions before signing any rental agreement.
What Customers Are Saying
Sentiment indicators are estimated based on overall rating. Individual experiences may vary.
U-Haul Moving & Storage at Virginia St — Pricing & Fees
Pricing information for U-Haul Moving & Storage at Virginia St is best obtained by contacting the business directly. In the self storage industry, costs vary widely depending on your specific situation and local market rates. We recommend comparing multiple providers in Reno and requesting itemized quotes so you can make an informed comparison before deciding.
🛡️ Know Your Consumer Rights
If you have a complaint about U-Haul Moving & Storage at Virginia St that isn't being resolved, you have options:
- File a complaint with the Better Business Bureau (BBB)
- Report to your State Attorney General
- Submit a complaint to the FTC Consumer Information
- Leave a detailed Google review to warn other consumers
Self Storage in Reno, Nevada — Local Insights
If you're researching self storage options in Reno, Nevada, U-Haul Moving & Storage at Virginia St is one of the area's documented businesses with 283 public reviews and a 3.0-star aggregate rating on Google. Our analysis of publicly available feedback surfaces the most common themes — both praise and complaints — so you can make a more informed decision without reading every individual review. Use this page alongside direct research (visiting the location, calling ahead, requesting a written quote) before renting or signing any rental agreement.
U-Haul Moving & Storage at Virginia St — Location
📍 3411 S Virginia St, Reno, NV 89502, United States
Other Self Storage in Reno
Compare ratings and reviews before making a decision.
| Business | Rating | Reviews | |
|---|---|---|---|
| U-Haul Moving & Storage at Virginia St This page | 3.0 ★ | 283 | |
| StorQuest Self Storage | 4.9 ★ | 1.9k | View → |
| StorQuest Self Storage | 4.9 ★ | 888 | View → |
| StorQuest Self Storage | 4.9 ★ | 700 | View → |
| Public Storage | 4.7 ★ | 488 | View → |
| Public Storage | 4.6 ★ | 459 | View → |
| Silver Lake Boat, Car & RV Storage | 5.0 ★ | 37 | View → |
Community Reviews for U-Haul Moving & Storage at Virginia St
📝 Google Reviews
This business has 283 customer reviews on Google with an average of 3.0 out of 5 stars.
Read All Reviews on Google →Write a Review for U-Haul Moving & Storage at Virginia St
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FAQ: U-Haul Moving & Storage at Virginia St Reviews
That depends on your specific needs and situation. We recommend reading recent Google reviews, checking for complaints about billing or customer service, and comparing at least 2-3 options before deciding. The ratings and review counts on this page are a good starting point.
The most frequently reported complaints for self storage facilities in Reno vary by business, but common themes include unexpected pricing increases, difficulty reaching customer service, quality concerns, and issues with policies or terms. Always read recent reviews before making a decision.
Check for a physical address, a working phone number, and a track record of Google reviews. Legitimate businesses have a consistent review history and respond to customer complaints publicly. Avoid any that have no reviews or a high volume of recent 1-star complaints with similar issues.
Yes. All ratings and review counts are sourced directly from Google's public data. They reflect real customer experiences. We do not modify, filter, or fabricate any ratings. For the most current figures, we recommend also checking Google Maps directly.
If you have a complaint, start by contacting the business directly. If that doesn't resolve the issue, you can file a complaint with the Better Business Bureau (bbb.org), your state's Attorney General office, or leave a detailed public review on Google to inform other consumers.
Ask about all fees upfront, confirm the terms of your rental agreement, check cancellation or termination policies, and request everything in writing. Comparing at least two or three providers in Reno before committing is always a smart move.
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